| Contractors |
- Working conditions that prioritise safety and wellbeing through proactive measures
- Continued professional business relationships
- Access to workspace and equipment conducive to optimising productivity
- Transparent and timely compensation
|
Direct Engagement:
- Open communication forums, townhalls, workshops and engagement events, usually in conjunction with employee events
- Videos, meetings, emails, and web-based platforms for internal communications
- Internal journalism through SharePoint publications covering strategic endeavours, Company performance, and community engagement projects
- Opportunities for contractors to participate in engagement events as well as targeted training and workshops to enhance contractor skills
Strategic Interaction:
- Stakeholder perspective and preference surveys
- Grievance mechanism to address and resolve concerns
- Promotion and encouragement of contractor participation in the Health, Safety, Security and Environment (HSSE) Committee
|
| Domestic and International Customers |
- Safe, responsible, and efficient fulfilment of contractual obligations
- Transparency and timeliness in the bidding process
- Assurance of product quality, specifically regarding potential contamination
|
Direct Engagement:
- Regular meetings, monthly calls, and quality certification with a focus on customer satisfaction in compliance with ISO 9000
- Stakeholder perspective and preference surveys
Strategic Interaction:
- Issuance of tender invitations two months in advance and ensuring transparency in the bidding process
- Grievance mechanism to address and resolve concerns
- Crude assay assessments to ensure quality of products and consistency verification
|
| Employees |
- Working conditions that prioritise safety and wellbeing through proactive measures
- Equitable and competitive compensation and benefits
- Continued employment/business relationship with structured opportunities for professional growth and skill development
- Access to workspace and equipment conducive to optimising productivity
- Stable employment
- Transparency and equity in remuneration, including benefits
|
Direct Engagement:
- Open communication forums, townhalls, workshops and employee engagement events
- Videos, meetings, emails, and web-based platforms for internal communications
- Internal journalism through SharePoint publications covering strategic endeavours, Company performance, and community engagement projects
- Targeted training and learning opportunities for skill enhancement
Strategic Interaction:
- Stakeholder perspectives and preferences surveys
- Grievance mechanism to address and resolve concerns
- Provision of ongoing learning opportunities for skill enhancement, including in-house hands-on workshops and courses
|
| Government Authorities |
- Compliance with high standards of transparency and governance
- Regular communication with relevant government agencies to exchange operational information and reinforce cooperation
- Execution of a robust investment strategy for mutual value creation
- Commitment to exceptional safety performance
- Rapid and efficient response to emergency situations
- Demonstrated aspirations to energy security and transitioning toward a lower carbon economy
- Participation in community development and sustainability initiatives
|
Public Disclosures:
- Website and social media platforms
Public Meetings:
- Collaborations with government-associated/government-affiliated industry groups, such as Petroleum Institute of Thailand (PTIT)
Direct Engagement:
- Communication through Country Manager and Government Affairs teams
- One-on-one meetings
- Collaboration on environmental activities, and community development initiatives with key government entities
|
| Industry Peer Organisations |
- Compliance with industry regulations and standards, ensuring alignment with industry best practices
- Active participation and contribution in industry-led initiatives
- Knowledge-sharing activities and technical communities for industry advancements
|
Direct Engagement:
- Meetings, seminars and workshops with industry peers
- Knowledge and experience sharing on potential standards for regulatory framework development (including oil spill response preparedness, decommissioning best practices, etc.)
|
| Local Communities |
- Contribute to community development including infrastructure and educational support
- Partner with other parties to implement initiatives
- Collaboration initiatives with the local community
- Considering impacts on community livelihood, especially the fisheries community
- Transparent communication on operations, plans and potential impacts
- Proactive management and addressing of community concerns for a harmonious relationship
|
Public Disclosures:
- Website and social media platforms, including local language accounts
Direct Engagement:
- Local community meetings
- Special events to foster community engagement
Strategic Interaction:
- Annual mapping and communications oversight of interactions by country management and government affairs team
- Establishment of a robust grievance mechanism to address and resolve stakeholder concerns effectively
- Corporate social responsibility (CSR) projects
|
| Media |
- Access to information
- Report on positive or negative development of business
- Access to relevant information on business growth, execution of Company's strategy
|
Public Disclosure:
- Publicise business activities and news through written, visual, and video content through social media platforms
Direct Engagement:
- Journalist interviews
- Proactive media outreach through public relations agents
- Continual accessibility of Company spokespersons, as governed by the Company's disclosure policy
|
| Potential Debtholders |
- Commitment to meet debt repayment obligations and financial covenants
- Prescription of sustainability reporting formats/metrics/standards
|
Direct Engagement:
- Direct engagement with lenders through the debt negotiation process
|
| Shareholders |
- Financial performance (value growth)
- Sustainable and responsible implementation of business strategy
- Transparent reporting of sustainability (ESG) and operational performance in alignment with international standards
- Demonstration of strategic direction in reducing greenhouse gas (GHG) emissions
|
Public Disclosures:
- Disclosure in accordance with regular/stock exchange-mandated channels: distribution of press releases through an approved newswire service, SEDARplus.ca
- Disclosure of insider trading reports in accordance with securities rules and regulations through the online System for Electronic Disclosure by Insiders (SEDI), sedi.ca
- Management's discussion and analysis (MD&A), financial reports and annual information form
- Corporate website and social media presence
Online Interaction:
- Quarterly webcasts and Q&A sessions
- Video recordings and media interviews
Direct Engagement:
- Two-way communication with the research analyst community
- Ad hoc inbound queries, one-on-one interviews and conversations, and sustainability-related surveys
Public Meetings:
- Annual general meeting (AGM), investor conferences, and non-deal roadshows
- Capital markets day events
|
| Suppliers |
- Maintain asset integrity and safe operations while adhering to industry standards on safety, at a minimum
- Effective control measures to prevent critical incidents (e.g. spills, asset damage, etc.)
- Continued business relationships
- Seek new business opportunities and partnership for mutual business growth
|
Public Disclosures:
- Website and social media platforms
- Direct engagement through the negotiation process
Strategic Interaction:
- Stakeholder perspectives and preferences surveys
- Grievance mechanism to address and resolve concerns
|
| Thailand Partners |
- Mutual growth and success
- Transparent communications
- Reliable and sustainable operations
- Adherence with joint operating requirements including technical input
- High standards for safe and efficient operations
- Ethical business practices
|
Public Disclosures:
- Website and social media platforms
Direct Engagement:
- Regular meetings in accordance with joint operating agreements
- Technical committee collaboration
- Comprehensive reports on performance, plans, and asset strategy
|